FLYLINE

It’s our pleasure to make you happy.

Family at pool — We simply enjoy helping others. To perfectly fulfil your customers’ wishes. To accompany others for some time on their way to satisfaction. And if our pleasure is passed on to your company, everyone has a share in it.

Listening to the undertones lets you understand.

Flyline-Mitarbeiter hält seine Fingerspitzen an Headset und schaut konzentriert — On the phone, the eyes are replaced by the ears. They must be able to sensitively perceive the nuances while communicating. To really delicately understand everything. Only then a perfect service is the outcome.

What we briefly call our five star service always has a longer history. Because before our staff take their first calls or work on the first mail, they are intensely trained for building up an emphatic dialogue – including all psychological aspects along with the ample responsibility they take over with this. In addition to that comprehensive product as well as company trainings are provided which arbitrate a profound background about your image as a customer, your tonality and your services – or in a nutshell what we call brand awareness. Because we believe: a genuine First Class service with 5 stars evolves from this combination only.

sensitivity

Everyone wants to have confidence.

Sky Flyer, Kind geht an der Hand von Stewardess durch Terminal — Our voice for your business provides confidence. Whereby something originates with a greater value than just simple processing or solving a problem. Namely the good feeling to have found the right partner.

Your assertiveness is transferred.

Flyline Mitarbeiterin, die sehr selbstbewusst in die Kamera sieht, ohne zu lächeln — We are proud to speak for well-known companies and brands. Our staff are motivated to do their best for you. With the good feeling of being responsible for something important.